Legal
Privacy Policy
1. Data Controller
Dutch Flavours B.V., Hogenoord 14 A, 3513GX Utrecht, Netherlands. Email: [email protected]. KVK: 88350061.
2. Data We Collect
We collect personal data you provide directly, including name, contact information (email, phone), project descriptions, support requests, and order information. We also collect technical data automatically for security and analytics.
3. Legal Basis for Processing
We process your personal data under GDPR Article 6: contract performance, legitimate interests, consent for marketing, and legal obligation.
4. How We Use Your Data
Your data is used to process and fulfill service orders, communicate about your project, provide customer support, improve our services, and comply with legal obligations.
5. Data Retention
We retain your personal data as long as necessary. Client project data is retained for 7 years for accounting purposes. Support correspondence is retained for 2 years.
6. Your Rights (GDPR)
Under the GDPR you have the right of access, rectification, erasure, restriction, portability, and the right to object. Contact us at [email protected]. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
7. Cookies
Our website uses essential cookies necessary for the site to function. We may also use analytics cookies. You can control cookie settings through your browser.
8. Third-Party Services
We may use third-party services for hosting, analytics, and communication. These providers are bound by data processing agreements.
9. Contact
For privacy-related inquiries: [email protected]